Please read this refund policy and legal notice carefully before making a purchase or using our website.
Introduction
Welcome to stella-iptv.com.
Our mission is to provide educational and informational content about IPTV technology, applications, and setup guidance.
We do not host, stream, or distribute any copyrighted channels, videos, or media content.
All IPTV services, playlists, and tools mentioned or reviewed on this website are third-party services not owned, managed, or controlled by stella-iptv.com.
By using our website or purchasing a service, you acknowledge that stella-iptv.com acts only as an informational and technical support platform not as a content provider or broadcaster.
Non-Refundable Policy After Activation
After a subscription or service has been activated or delivered, it becomes non-refundable.
stella-iptv.com is responsible only for the activation and account support of the service period agreed upon.
A confirmation email or screenshot showing the active subscription will serve as proof of activation.
We recommend testing the service through a trial period before committing to a full plan to ensure it meets your expectations.
Eligibility for Refund
Refund requests are accepted only before activation of a subscription or service.
To qualify:
- The refund request must be submitted before activation.
- The customer must provide a valid reason and, if applicable, supporting evidence.
- The request must be made via our official contact page or email on stella-iptv.com.
Refund Request Process
If you request a refund before activation:
- Contact our support team via the contact form on our website.
- Include your order number, email address, and the reason for your request.
- Our team will verify your order and eligibility.
- If approved, the refund will be processed within five (5) business days using the same payment method.
Non-Refundable Situations
Refunds are not available in the following cases:
- After the service has been activated or credentials delivered.
- If you change your mind after activation.
- For any trial, reseller, or automated recurring payment.
- If the service performance is affected by third-party apps, devices, or user-side internet issues.
- If the user violates the Terms of Service or Fair Use policy.
Educational & Informational Purpose
stella-iptv.com operates solely as an educational and informational website.
Our goal is to provide tutorials, product setup guidance, and technical support related to IPTV applications and devices.
We do not provide or host any streaming servers, and we have no control over the media content available on any third-party platform or app.
All media names, logos, or trademarks (such as Sony, Netflix, or other channels) mentioned on this website are the property of their respective owners and are used strictly for identification and educational reference only.
DMCA & Copyright Compliance
stella-iptv.com respects all applicable copyright laws and complies with the Digital Millennium Copyright Act (DMCA).
If you believe that your copyrighted material has been mentioned or referenced improperly, please contact us at:
📧 support@stella-iptv.com
We will promptly review and remove any content that may violate copyright rights.
Our platform does not store, stream, or distribute any copyrighted material.
Modification of Refund Policy
stella-iptv.com reserves the right to update, modify, or revise this refund and legal policy at any time.
Any updates will be reflected on this page with a new “Last Updated” date.
Acceptance of This Policy
By purchasing or using any service offered through stella-iptv.com, you acknowledge that you have read, understood, and agreed to this Refund Policy and Legal Disclaimer.